Responsibilities

• Setup and maintain TCP/IP networks and broadband wireless hardware

• Troubleshooting of hardware and software about our integrated systems

• Work with our clients to ensure they are fully operational and technically supported

• Work with manufacturers' technical support teams to resolve system issues

• Provide training to new clients in a classroom setting

• Complete detailed and accurate documentation of work performed and as-builts

• Be willing to respond during off-hours for emergency system outages

• Be willing to travel to industrial sites periodically for short periods to provide support to clients during projects

• Represent InfoSignal in a professional, organized, and confident manner

• Perform other ‘start-up company’ tasks as required to support the overall success of the company

Qualifications

• 5+ years experience as a Service Technician in the telecommunication, security, electronics, instrumentation, or IT industry

• Understanding of the following systems and technologies is an asset: LAN technology and TCP/IP, broadband wireless technology, low voltage electronics, power and communications, intercom systems, CCTV (IP), Access control, and VMS software.

• Post-Secondary training in electronics or equivalent

• Holding a valid driver's license

• Strong work ethic, honest and loyal, with self-driven and enthusiastic qualities

• Must have standard safety tickets in good standing and/or obtain pre-requisites:

• Confined Space Entry & Monitoring

• Fall Protection

• H2S Alive

• CSO

• Firewatch

• Fall Protection Awareness 

• Fit Test 

• WHMIS

Individuals selected to be onboarded will be required to undergo the InfoSignal DCSM Operator/Technician training program prior to being hired within the company. 

If you meet the requirements above and are looking to join an exciting opportunity for management and operational positions as the company expands, please contact us! We look forward to hearing from you, but only qualifying candidates will be contacted. Opportunity with a new and developing company, including significant career advancement.

The DCSM Operator position combines the health, safety, and operations knowledge and experience of confined space attendants with digital, connected technologies that enhance communications and increase the visibility of the status of confined space entrants.

The DCSM Operator role consists of two distinct roles in one:

Monitoring

You will monitor the safety of workers in confined spaces from a monitoring station through the use of live HD video feeds, direct intercom communications, continuous gas detection, and a digital access control tracking system. You will initiate emergency response as required and ensure the safety of workers at all times.

Field Support/Roving

You will install, inspect, and maintain DCSM equipment such as cameras, intercoms, alarms, and gas detection. While fulfilling the roving duties, you will be the boots on the ground support for the monitoring

operator and the liaison between the technology and the workers in the confined spaces. You will enter confined spaces, so understanding hazard assessment and the scope of work in the vessel is a vital part of your duties.

You and a partner will switch between the monitoring and roving duties on a set rotation throughout the workday.

This role will teach successful candidates many transferable skills in today's emerging digital transformation economies, such as digital communications, computer networks, video analytics, and data analytics, to name a few.

Responsibilities

• Reporting to the project supervisor, personnel are accountable for, but not limited to:

• Monitoring the safety of confined space entrants and ensuring the emergency response procedure is triggered as required.

• Representing our organisation professionally and ethically.

• Supporting Corporate Health & Safety, Work Methods, and Technical Training areas to achieve a positive, resilient safety culture based on high-performance expectations.

• Reporting incidents or any near-miss immediately to a supervisor.

• Demonstrate self-discipline, safety, accountability, focus, innovation, achievement-oriented, and ability to work in a collaborative environment.

Monitoring, support and subject matter expertise in:

•  Confined space operations

• Gas detection

• Emergency response procedures

• Legislated responsibilities of confined space attendants

• Installation, operation, maintenance, and troubleshooting of DCSM technology

• Quality Assurance and Quality Control of equipment and work methods

• Training and education of workers using the DCSM system

Qualifications

Note: Due to the safety-sensitive nature of this role, candidates must be completely fluent (read, write, speak) in English to a native speaker proficiency. There are many communications through intercom systems and communications during safety-sensitive situations which require absolute clarity, so excellent communications skills are quintessential to the success of candidates.

• An aptitude test may be used to determine suitability for computer-intensive positions, assess comfort level with computers, and overall competency in navigating complex software.

• Previous experience in an Industrial Safety Setting (Must have previous experience as a confined space monitor or entrant). Preference will be given to individuals with 5+ years of experience and who have been in various industrial settings.

• Must have standard safety tickets in good standing and/or obtain pre-requisites:

• Confined Space Entry & Monitoring

• Fall Protection

• H2S Alive

• CSO

• Firewatch

• Fall Protection Awareness 

• Fit Test 

• WHMIS

Individuals selected to be onboarded will be required to undergo the InfoSignal DCSM Operator training program prior to being hired within the company. 

• Experience and deep understanding of gas detection equipment are assets.

• Must possess a thorough understanding of all Health & Safety regulatory requirements

• Must be 18 years of age and legally entitled to work in Canada.

• Education or certification in IT/computer-science related disciplines is an asset

• Education or certification in instrumentation, electrical, or similar trades is an asset

Physical Demands

DCSM Operator is a very physically demanding position. You will be required to handle, install, inspect, and move sensitive electronic equipment, including the carrying and pulling cables. You will also sit for extended periods in front of a computer and perform repetitive movements. For your safety, you must be able to perform the following duties continuously throughout a 12-hour shift in potentially harsh environmental conditions (hot, cold, wind, rain, snow, other) for extended durations:

• Entering and egressing confined spaces through tight access points

• Lifting and carrying 50 lbs

• Overhead lifting and carrying 20 lbs

• Pushing and pulling 50 lbs

• Trunk rotation

• Walking on uneven ground

• Climbing ladders and stairs

• Working at heights +\- 100 ft

• Crouching, squatting and kneeling

• Wearing a respirator for extended periods